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App Sparkasse Business: Forgot password

Forgot access data for App Sparkasse Business · Instructions

App Sparkasse Business: Forgot password

Forgot access data for App Sparkasse Business · Instructions

You have forgotten your password for the App Sparkasse Business. No problem – follow these step-by-step instructions to reset it with ease and assign a new one.

Before you get started

Before you get started:

Important: Please prepare everything you need for the setup. You will find all the essentials in the following section.
Tip: Start the setup process on your device and keep an eye on the instructions at the same time – preferably with a second device.

Sparkasse card (debit card) – card number

Please have your Sparkasse card (debit card) ready. You will be asked to enter your card number. You will find the number on the back.

Online banking access data

To log in to theApp Sparkasse Business, you need your online banking access data: login name or identity verification ID and online banking PIN.

Before you get started:

Important: Please prepare everything you need for the setup. You will find all the essentials in the following section.
Tip: Start the setup process on your device and keep an eye on the instructions at the same time – preferably with a second device.

Sparkasse card (debit card) – card number

Please have your Sparkasse card (debit card) ready. You will be asked to enter your card number. You will find the number on the back.

Online banking access data

To log in to theApp Sparkasse Business, you need your online banking access data: login name or identity verification ID and online banking PIN.

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Recover password

How to: Recover password in the App Sparkasse Business

Quick self-help tips

These tips will show you how to solve typical problems quickly – directly and without detours.

See tips

Note: The procedure is shown as an example and may vary slightly depending on the mobile device or Sparkasse institution.

How to: Recover password in the App Sparkasse Business

Quick self-help tips

These tips will show you how to solve typical problems quickly – directly and without detours.

See tips

Note: The procedure is shown as an example and may vary slightly depending on the mobile device or Sparkasse institution.

Tutorials in English

Find Tutorials in English

Do you need help with your online banking? Simply use our clear step-by-step instructions.

View Tutorial
And, good to know:

Set up or reinstall S‑pushTAN‑App

Set up pushTAN · Instructions

Safely and conveniently approve online banking transactions with the S‑pushTAN‑App. Find out here how to set up the S‑pushTAN‑App for the first time or to do it again.

Learn more

S‑pushTAN‑App: Forgot password

Forgot pushTAN access data · Instructions

Useful tip – if you have forgotten your S‑pushTAN‑App password for your iPhone/iPad or Android device: Follow our simple step-by-step instructions.

Set up pushTAN on your smartphone
Learn more

Forgotten online banking PIN (password) or login name

Forgotten access data · Instructions

Useful tip – If you have forgotten your access data (login name/identity verification ID or online banking PIN) for Sparkasse online banking or your access is blocked. Even if your S-pushTAN-App does not work.

Restore access data on PC and smartphone
Learn more
Can’t find what you’re looking for?

Looking for help with something else?The practical guides cover everything you need to know about online banking and our Sparkasse products.

Overview of all guides
Immer in Ihrer Nähe
Business Center02043 271-700Montag bis Freitag von 8:30 - 16:30 Uhr / Donnerstag 8:30 bis 18:00 Uhr
Electronic-Banking-Hotline02043 271-444Montag bis Freitag von 9:00 bis 16:00 Uhr / Donnerstag von 9:00 bis 18:30
24h Sperr-Notruf116 116
Alle Kontaktmöglichkeiten
Termin vereinbaren
Nachricht schreiben
Filiale finden
Öffnungszeiten
Immer in Ihrer Nähe
Business Center02043 271-700Montag bis Freitag von 8:30 - 16:30 Uhr / Donnerstag 8:30 bis 18:00 Uhr
Electronic-Banking-Hotline02043 271-444Montag bis Freitag von 9:00 bis 16:00 Uhr / Donnerstag von 9:00 bis 18:30
24h Sperr-Notruf116 116
Termin vereinbaren
Nachricht schreiben
Filiale finden
Öffnungszeiten
Alle Kontaktmöglichkeiten
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